Privacy Policy

Security: Encrypted Transparency: Full Control: Your Rights Compliance: Global

Chef Ceber operates this store and website, all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience ("Services"). Chef Ceber is powered by louin.io to enable us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction on the Services or otherwise interact with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information. Important Notice Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and that you understand the collection, use, and disclosure of information as described in this Privacy Policy.

When we use the term "personal information," we are referring to information that can be identified with or reasonably linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified in such a way that it cannot be identified or reasonably linked to you. Depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process personal information in the following categories, including inferences derived from such personal information: Contact & Account Information • Contact details including your name, address, billing address, shipping address, phone number, and email address • Account information including your username, password, security questions, preferences, and settings Financial Information • Credit card, debit card, and financial account numbers • Payment card information and financial account information • Transaction details, payment method, payment confirmation, and other payment details Transaction Information • Items you add to your cart, wishlist, or purchase • Return, exchange, or cancellation information • Past transactions Device & Usage Information • Device information including your device, browser, or network connection • Your IP address and other unique identifiers • Usage information related to your interactions with the Services • How and when you interact with or navigate the Services Communications Information you include in your communications with us, for example, when you submit a customer support inquiry.

We may collect personal information from the following sources: Direct Collection Directly from you, when you create an account, visit or use the Services, interact with us, or otherwise provide us with your personal information Automatic Collection Automatically through the Services, when you use our products or Services or visit our websites from your device and through the use of cookies and similar technologies Service Providers From our service providers, when we engage them to enable certain technologies and they collect or process personal information on our behalf Partners & Third Parties From our partners or other third parties

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes: Providing, Customizing, and Improving the Services We use your personal information to provide you with the Services, including to fulfill our contract with you: • Processing your payments and fulfilling your orders • Remembering your preferences and items of interest • Sending notifications related to your account • Processing purchases, returns, exchanges, or other transactions • Creating, maintaining, and managing your account • Arranging shipping and facilitating returns and exchanges • Enabling you to submit reviews • Creating a customized shopping experience and recommending products • Better customizing and improving the Services Marketing and Advertising We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, SMS, or mail, and showing you online ads for products or Services on the Services or other websites, based on items you previously purchased or added to your cart and other activities on the Services. Security and Fraud Prevention We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraud, illegal, unsafe, or malicious activities, protect public safety, and secure our Services. Account Security: If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We strongly recommend that you do not share your username, password, or other access details with anyone else. Communicating with You We use your personal information to provide you with customer support, be responsive to you, provide you with effective Services, and maintain our business relationship with you. Legal Reasons We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation or other adversarial legal processes, and to enforce or investigate potential violations of our terms or policies.

In certain circumstances, we may share your personal information with third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include: Service Providers With louin.io, vendors, and other third parties that perform Services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping). Business and Marketing Partners With business and marketing partners to provide marketing services and advertise to you. For example, we use louin.io to support personalized advertising based on your online activity with the Services and different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you live, you may have the right to opt out of targeted advertising and marketing based on your online activity with different merchants and websites. With Your Consent When you direct, request, or otherwise consent to us disclosing certain information to third parties, such as to ship products to you or when you use social media widgets or login integrations. Corporate Affiliates With our affiliates or within our corporate group. Legal and Business Transactions In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

The Services are hosted by louin.io, which collects and processes personal information about your access to and use of the Services to provide and improve the Services to you. Information you submit to the Services will be shared with louin.io to provide and improve the Services to you and may be shared with third parties located in countries different from where you live. Additionally, to protect, grow, and improve our business, we use data and information from your interactions with our Store, along with other merchants and louin.io, to use certain louin.io-developed features. To provide these enhanced features, louin.io may use personal information collected about your interactions with our Store, other merchants, and louin.io. In these cases, louin.io is responsible for processing your personal information, including responding to your requests to exercise your rights over the use of your personal information for these purposes. Learn More: To learn more about how louin.io uses your personal information and the rights you may have, you can visit the louin.io Consumer Privacy Policy. Depending on where you live, you may be able to exercise certain rights regarding your personal information through the louin.io Privacy Portal.

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Note: The inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

The Services are not designed for use by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you can contact us using the contact details below to request it be deleted. Important: As of the Effective Date of this Privacy Policy, we do not "share" or "sell" (as those terms are defined under applicable law) the personal information of individuals under 16 years of age that we actually know about.

Security Notice Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Data Retention How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in certain cases, we may decline your request as permitted by law. Access / Know Right You may have the right to request access to personal information that we hold about you. Deletion Right You may have the right to request that we delete personal information that we hold about you. Correction Right You may have the right to request that we correct inaccurate personal information that we hold about you. Portability Right You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions. Managing Communication Preferences We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made. Exercising Your Rights You may exercise these rights where indicated on the Services or by contacting us using the contact details provided below. Non-Discrimination: We will not discriminate against you for exercising any of these rights. Verification: In order to process your request, we may need to verify your identity as permitted or required by applicable law. Authorized Agents: In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we will require proof of authority and may need you to verify your identity directly with us.

If you have complaints about how we process your personal information, please contact us using the contact details below. Depending on where you live, you may have the right to appeal our decision using the contact details below or lodge your complaint with your local data protection authority.

Please note that we may transfer, store, and process your personal information outside of the country where you live. If we transfer your personal information outside of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact Us [email protected] 8 Beverley Glen Blvd, 803 Vaughan, ON, L4J 0L5 Canada Questions? If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at: [email protected] Changes to This Privacy Policy We may update this Privacy Policy from time to time, to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the Last updated date, and provide notice as required by applicable law. Stay Informed: To stay informed about how we protect your information, we recommend that you review this policy periodically.