Terms of Service

Products: Handcrafted Currency: CAD Wholesale: Available Payment: Secure

By accessing the Chef Ceber website or placing an order through our store, you agree to the following terms and conditions. Please read them carefully. Agreement Use of our website and purchase of our products constitutes acceptance of these Terms of Service.

We strive to ensure that all product descriptions, images, cocoa percentages, and ingredient details are as accurate as possible. However, please note: Product Variations • Product appearance may vary slightly due to handcrafted production methods or seasonal adjustments • Cocoa percentages are approximate and may vary slightly between batches Photos & Packaging • Photos are for illustrative purposes and may not always represent the final product shipped (e.g., packaging updates or limited edition variations) Ingredient Concerns If you have specific ingredient concerns (e.g., allergens), please contact [email protected] before purchasing

Pricing & Currency All prices listed on the website are in Canadian Dollars (CAD) unless otherwise specified. Accepted Payment Methods • Visa, Mastercard, American Express • PayPal • Apple Pay / Google Pay • Manual payment options for wholesale (e.g., e-transfer, wire) Payment Requirements Full payment is required before orders are processed. Chef Ceber reserves the right to cancel or refuse any order where payment is incomplete, delayed, or flagged as fraudulent.

Placing an order does not constitute final acceptance. We reserve the right to: Order Cancellation Cancel orders due to out-of-stock items, pricing errors, or suspected fraudulent activity Quantity Limits Limit quantities purchased per customer or per order Order Refusal Refuse orders that violate our terms or involve misuse of discount codes Cancellation Policy If your order is canceled, you will be notified immediately and receive a full refund where applicable.

Chef Ceber offers bulk pricing and private label solutions for wholesale customers. Account Requirements • Accounts must be approved and verified • Pricing, order minimums, shipping, and payment terms are handled separately • Payment terms (e.g., net-15 or net-30) are subject to approval • We reserve the right to modify or revoke wholesale access at any time Wholesale Application To apply for a wholesale account, please contact us directly: [email protected]

Allergen Liability Chef Ceber is not responsible for adverse reactions from ingredients or allergens. Ingredient Information • All ingredients are clearly listed on product pages • Products are produced in facilities that may process milk, nuts, soy, and gluten • If you have specific dietary needs or allergies, consult us before ordering Storage & Consumption Our chocolates are designed to be consumed by best-before dates and stored in a cool, dry place. Important: Always check best-before dates and store properly to maintain quality.

Customer Support [email protected] For general inquiries, order questions, and customer support. Wholesale Inquiries [email protected] For bulk pricing, private label solutions, and wholesale accounts. Questions About These Terms? If you have any questions or concerns about these Terms of Service, please feel free to contact us. Support Contact